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Created On: 09/23/2021
in Using Issuetrak General The Web Accessibility Initiative developed the Web Content Accessibility Guidelines (WCAG) to provide a single standard for web content accessibility that meets the needs of individuals with disabilities.
Accessibility is a function of Un...
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Created On: 09/22/2021
in Getting Started General When discussing “Issue Responsibilities,” your first thought might be the issue’s assignee, or possibly the submitter of the issue. However, there are a number of different roles within Issuetrak that tie into issue resolution and can indicate respo...
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This article explains how to enable Identity Management, as well as configure Google, OKTA, One Login and the "Custom" option to authenticate with Issuetrak.
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The My Notifications screen allows you to see what issue notifications have been sent to you from your Issuetrak site. You can get to this screen by clicking your profile name in the far upper right of Issuetrak and then clicking on My Notificati...
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Issuetrak includes a multitude of different options to customize the application to best fit your needs. This article will direct you to some of the more common labels and options that can be customized. But make no mistake: Issuetrak is able to be ...
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The Labor Hours field can be used to record, display, aggregate, and report upon the number of labor hours related to issues, projects, and tasks.
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Why Dark Mode?
Many people prefer using dark mode in applications because they feel it’s easier on their eyes. While there is no definitive evidence to support that using dark mode is healthier for you, you may personally find that using it pro...
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Issuetrak has several types of automation that allow you to automatically update issues in various ways to keep their progress moving forward. In this article, we will discuss examples of how you can utilize combinations of automation that will wo...
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When using and configuring Issuetrak, administrators can choose how their users can authenticate based on multiple criteria and the needs of their organization. To facilitate this, Issuetrak supports multiple authentication methods.
There are t...
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Created On: 05/14/2021
in Using Issuetrak General If a user inputs an incorrect password too many times, or has forgotten their password and has subsequently locked their user account, a password reset will be required in order to allow the user to log into Issuetrak again.
As there are multip...