Subprocessors Used by Issuetrak

Issuetrak utilizes a variety of services and organizations for the purpose of delivering and enhancing customer experiences, marketing, and issue tracking. These services and organizations are defined as Subprocessors under the EU's General Data Protection Regulation (GDPR).

The list provided below may change as Issuetrak continues to develop and improve our services and offerings. Issuetrak will update this list and provide notice to our customers prior to engaging any new subprocessor, as per our Data Processing Addendum.

List of Subprocessors

Infrastructure Data Subprocessors

Issuetrak's cloud hosting and services are based on the following data subprocessors:

Name Service Location
Amazon Web Services (AWS) Cloud hosting platform United States

Specialized Data Subprocessors

Name Service Location
Salesforce Maintaining customer base and prospects United States Customer Invoice Portal United States
Hubspot Marketing Communications United States
Cirrus Insight Marketing Communications United States
Google Analytics Anonymous tracking of site traffic United States
SnapEngage Chat Integration Service United States
Trustpilot Advertising Platform, Customer Reviews United States
Capterra Advertising Platform United States
Google AdWords Advertising Platform United States
SendGrid Cloud Outgoing Email Service United States
Quickbooks Financials United States
Calendly Sales Communications United States
Pipeline Advertising Platform United States
GovSpend Advertising Platform United States
JotForms Webform Platform United States
Citrix ShareFile Secure data transfer service United States
SourceForge Advertising Platform United States