Rich Text Editor Limitations for Copying and Pasting

Problem

You may find that images from certain sources, such as Microsoft products, cannot be copied and pasted into Issuetrak's Rich Text Editor (RTE). No error will appear. The image simply won't paste into the editing area.

Be advised, it is not recommended to copy and paste content from another application into Issuetrak, as hidden formatting may cause the note to display incorrectly once saved. Instead, use Ctrl+Shift+V to paste without formatting.


Workaround

If you encounter problems with pasting images into Issuetrak's RTE, you can use Microsoft's Snipping Tool to capture the image to the clipboard and then paste it into the RTE instead.

-OR-

Save the image and add it as an attachment to the issue directly.