About Optional Fields

Information

Optional Fields such as required by date, tasks, solutions, substatus and subtype are maintained from Optional Fields.

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1

Navigate to Administration > System > System Settings > Optional Fields.

2

Select all Optional Fields to be available on Issues and Reports. Access to view and maintain these fields may be permission-dependent.

3

Select all optional table-driven (selectable value) fields to be available on Issues and reports. Access to view and maintain these fields may be permission-dependent. Once activated, fields values may be maintained from the corresponding Administration option.

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4

To link to a table of related values to an issue via a key field, select Use Special Function Table.

Please contact Technical Support at 757-213-1351, support@issuetrak.com or https://support.issuetrak.com for more information on the Special Function capability.

5

Click Update.

The message Parameters successfully updated will then appear.


Applies To:

Issuetrak 9.9+