About Optional Fields

Information

Optional Fields such as required by date, tasks, solutions, substrates, and subtype are maintained from Optional Fields.

  1. Navigate to Administration > System > System Settings > Optional Fields.

  2. Select all Optional Fields that you want to be available on issues and reports. Access to view and maintain these fields may be permission-dependent.

    1. Select which fields to include on the Issue and Search screens:

    2. Fields selected under the Administration Menu heading can be found and administered as separate items under Issuetrak's Administration Menu

    3. Select all optional Table-Driven (selectable value) fields to be available on issues and reports. Access to view and maintain these fields may be permission-dependent. Once activated, field values may be maintained from the corresponding Administration option.

    4. To link to a table of related values to an issue via a key field, select Use Special Function Table.

Please contact Technical Support at 757-213-1351, support@issuetrak.com,  or the Support Site for more information on the Special Function capability.

  1. Click Update.

A confirmation message will appear when this process is complete.