Mass Updates
This article is about the feature that uses a Report Writer query to update a number of issues. If you're instead trying to reach documentation about Mass Issue Updates via the Issue Hub, then please see this article instead.
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About Issue De-Escalations
Information
Issue De-escalations is a feature that allows escalated issues to be de-escalated. This functionality is disabled by default and must be activated from the Features screen .
Every issue that has been escalate...