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Security in Issuetrak
In any given application, there are multiple levels, methods, and implementations of security. Issuetrak is no different. From web traffic to connection strings to user credentials, there are different security mechanisms at work in different areas ...
Business Associate Agreement Addendum
Download This Business Associate Agreement (“BAA”) applies only to the extent that (1) Client is a “covered entity” as that term is defined in the HIPAA Rules; (2) Issuetrak is a “business associate” as t...
Data Processing Addendum
Download This Data Processing Addendum (“Addendum”) forms part of the Cloud-Based Application Agreement (“Agreement”) between Issuetrak, Inc. (“Issuetrak”) and the Company referred to as “You”...
GDPR Compliance FAQ
What is the GDPR? The General Data Protection Regulation (GDPR) is a law that was passed by the European Union to go into effect on May 25, 2018. This law is intended to protect the rights of EU citizens (defined as natural persons ) to contro...
Subprocessors Used by Issuetrak
Issuetrak utilizes a variety of services and organizations for the purpose of delivering and enhancing customer experiences, marketing, and issue tracking. These services and organizations are defined as Subprocessors under the EU's General Da...
CCPA FAQ
What is the CCPA? The California Consumer Privacy Act of 2018 (CCPA) is a new law that was enacted by the State of California in 2018 to provide California consumers with new rights related to their personal information. The CCPA took effect on...
How To Comply with GDPR Information Requests in Issuetrak
The GDPR became effective on May 25, 2018. The GDPR is enforceable in the United States through international laws and trade agreements. If you process personal information relating to European Union citizens, then you are subject to complying with ...
Network Protocols and Ports for Issuetrak
Brief List of Necessary Ports This section contains just a brief list of the bare minimum services necessary for Issuetrak to work: HTTP (80) or HTTPS (443) ports from the web server, depending on how IIS bindings are configured SQ...