Site Appearance

Information

These optional settings allow you to change the appearance of the site to match your company specifications. You can choose which ones you want to adjust and which ones to leave set to the Issuetrak defaults.

1

Go to Administration > System > System Settings > Site Appearance.

2

Enter a Site Title (maximum 500 characters). You may include special formatting and hyperlinks using HTML tags. For example, entering Issuetrak < br > < Font Size=2* > one solution, infinite possibilities* will display:

site_appearance1.png
3

Enter the message to display at the top of every user’s home page in the Home Screen field (maximum 500 characters). You may use HTML tags to add special formatting and hyperlinks.

4

Enter the additional message to display at the top of every Agent user’s home page in the Home Agent User field (maximum 500 characters). You may use HTML tags to add special formatting and hyperlinks.

5

Enter the message to display on the Login screen in the Login Screen field (maximum 500 characters). You may use HTML tags to add special formatting and hyperlinks.

6

To define the favicon used in your web browser, click the UPLOAD New link. Click Choose File to location the new favicon image file from the Upload New Favicon popup window that appears. Click Upload File when the image’s current file path displays in the Favicon File Name field. This popup will close and the message Upload successful will display.

For best results, use only standard graphic formats (.gif, .jpg, .bmp or .png). Images may be of any size. Consider 16 × 16 pixels—the size of the Issuetrak default favicon—as a baseline size.

7

To define your site’s left or right logo image, click the appropriate UPLOAD New link.

8

Click Browse to locate the new logo file from the Upload New Logo popup window that appears. Click Upload File when the image’s current file path displays in the Logo File Name field. This popup will close and the message Upload successful will display.

For best results, use only standard graphic formats (.gif, .jpg, .bmp or .png). Images may be of any size. Consider 168 × 64 pixels—the size of the Issuetrak default logo—as a baseline size.

9

To embed a link to a specific Web page or alternate Web site with your right or left logo image, enter its URL in the appropriate Logo URL field.

10

Click Update.

The message Parameters successfully updated will display when the update is complete.


Applies To:

Issuetrak 9.9+