Project Examples and Best Practices

Projects are a great way to group related issues together and monitor their progress. This article will discuss the various uses and best practices of the project feature in Issuetrak.

Project Features

Here are the many features of projects that will assist in configuring and deploying projects.

Project Summary

Track the progress of a project with the project summary overview.

Exclusive Projects

Implement visibility controls to restrict access to project issues to only project members, ensuring confidentiality and security.

Project Categories

Organize projects into categories for streamlined management and navigation.

Project Substatus

Easily assess project progress and prioritize tasks with substatus indicators.

Variance in Hours and Variance in Budget

Monitor project costs and resource allocation with  labor hours and budget amounts calculations and percentage completion metrics.

Complete visibility

Gain insight into both open and closed issues within a project record.

Project Actual Hours

Aggregate issue labor hours to provide an accurate representation of project effort.


Customize project names to align with organizational terminology and preferences.

Project Examples

Software Release Tracking

Software companies need a way to track the features and fixes that will be included in future releases of their product. When a bug is reported to the support team, it's crucial for the development team to seamlessly associate the corresponding fix with a designated project that consolidates all features and fixes scheduled for that release. This systematic approach ensures clarity and organization throughout the development cycle, enabling teams to effectively manage and prioritize tasks for timely product enhancements and bug resolutions.

In this scenario, each project represents a release, streamlining notifications and facilitating clear communication regarding the status of each release. By identifying all issues to be addressed in a particular release, teams can optimize their workflow and allocate resources more effectively. Additionally, reporting and dashboards can be utilized to provide insight into the progress of each release, including metrics such as the number of bug fixes included, the status of feature implementation, and any potential blocks. This data driven approach empowers teams to make informed decisions and maintain transparency throughout the development process, ultimately leading to more successful product launches and satisfied customers.

HR Sensitive Issues

There are instances where certain issues contain private information that must be kept confidential, particularly in HR-related matters. The Projects feature allows visibility controls to be implemented to restrict access so that only authorized users who are involved in handling these sensitive issues have permission to see them. By configuring projects to be exclusive, only designated project members have access to view and update these issues, ensuring the utmost privacy and confidentiality as well as mitigating the risk of unauthorized access or disclosure.
In this scenario, HR issue templates that populate the project field immediately hide that issue from all users except project members or users with roles on the issue.

IT Projects

In the fast-paced realm of IT, staying ahead of technology changes is paramount to maintaining security and network infrastructure. Projects serve as a crucial tool for IT teams to execute upgrades and enhancements efficiently. By creating issues within projects, teams can deploy tasks across a set of assets, allowing for comprehensive tracking of completed and pending action items.

For instance, one-time projects like operating system upgrades or end-of-life cycles for laptops can be effectively managed within this framework. In this scenario, project issues can be created for all assets that need an upgrade ahead of time. Then as the issues are completed, the project gives visibility to the percentage of issues that are completed. This ensures that the project is moving forward and will be completed on schedule.

Additionally, projects facilitate ongoing maintenance tasks, ensuring the continuous optimization and reliability of IT systems. In this scenario, scheduled issues that are associated with a project can be created to submit issues on a certain date. This keeps a running record of those issues and allows regularly scheduled maintenance to be maintained without fail.

Through systematic project management, IT teams can streamline workflows, enhance asset tracking, and uphold the integrity of their network infrastructure in the face of evolving technological landscapes.

Closing Thoughts

Projects serve as a fundamental tool for organizing and monitoring the progress of various initiatives within Issuetrak. Whether tracking software releases, managing HR sensitive issues, or executing IT projects, the project feature offers a comprehensive suite of functionalities to streamline workflows and enhance collaboration. If you have any questions or would like the assistance of our product experts, please do not hesitate to contact us with any questions.