Exclude Text

You have the ability to specify text that is excluded from the email processing. When a block of text is input to be excluded, IEM will scan for it in the body of the message and when found, will eliminate it from the description / note of the issue. This allows you to put in confidentiality or disclaimer text so that it doesn’t clutter your issue content.


  1. Click the gear icon in the upper right > click Incoming Email beneath Email.
  2. Click List beneath Exclude Text on the right quick menu. 
  3. Add using the right quick menu; edit or delete items already in the list using the links provided.
  4. Type in or adjust your text content.
  5. Click Save.