Exclude Text

You have the option to exclude certain text from email processing. When a block of text is marked for exclusion, IEM scans the message body and removes it from the issue’s description or note if found. This allows you to put in confidentiality or disclaimer text so that it doesn’t clutter your issue content.

Steps:

1. Click the gear icon in the upper right > click Incoming Email beneath Email.
2. Click List beneath Exclude Text on the right quick menu. 
3. Add using the right quick menu; edit or delete items already in the list using the links provided.
4. Type in or adjust your text content.
5. Click Save.