Brief List of Necessary Ports
This section contains just a brief list of the bare minimum services necessary for Issuetrak to work:
- HTTP (80) or HTTPS (443) ports from the web server, depending on how IIS bindings are configured
- SQL Server Listening port (1433) on the SQL server
- SQL Browsing Service port (1434), if a named instance is used on the SQL server
Web Server
The table below outlines the ports that are required to be open for Issuetrak to function properly. Note that HTTP and HTTPS are not mutually exclusive. Any services listed here can be enabled on ports not listed in the table, depending on how the system administrator has configured them.
| Port | Protocol/Service | Description |
|---|---|---|
| 80 | HTTP | Standard non-SSL web application. Either this or an HTTPS binding is required for users to access Issuetrak. |
| 443 | HTTPS | Web application with SSL. Either this or an HTTP binding is required for users to access Issuetrak. |
Database Server
| Port | Protocol/Service | Description |
|---|---|---|
| 1433 | SQL Server | Microsoft SQL Server listening port |
| 1434 | SQL Server | SQL Browsing Service. Necessary if named instances are used. |
Protocols Issuetrak is Compatible With
| Port | Protocol/Service | Description |
|---|---|---|
| 25 | SMTP | Used for email notifications, survey invitations (if purchased). |
| 587 | STARTTLS | Encrypted SMTP, used for email notifications, survey invitations (if purchased). |
| 110 | POP3 | POP3, for use with Issuetrak's Incoming Email Service |
| 995 | POP3 SSL | POP using SSL encryption, for use with Issuetrak's Incoming Email Service |
| 143 | IMAP | IMAP, for use with Issuetrak's Incoming Email Service |
| 993 | IMAP SSL | IMAP using SSL encryption, for use with Issuetrak's Incoming Email Service |
| 389 | LDAP | Lightweight Directory Access Protocol, for use with Active Directory integration with Issuetrak (if purchased) |
| 636 | LDAPS | LDAP over SSL, for use with Active Directory integration with Issuetrak (if purchased). Requires an appropriate certificate to be installed on the domain controller that Issuetrak will connect to. |
| 3268 | Global Catalog Non-SSL | Used for unencrypted communication with the Global Catalog. |
| 3269 | Global Catalog SSL | Used for encrypted communication with the Global Catalog. |
| 443 | Exchange | Necessary to connect to an Exchange server‘s Web Service, when used with Issuetrak’s Incoming Email Service. |
