Managing Task Groups


Several tasks may be grouped together and collectively added to an issue. These pre-defined Task Groups can maintain a consistent workflow in the course of resolving issues. Within Task Groups, dependencies among tasks can be established, e.g. task 3 cannot be completed until tasks 1 and 2 have been completed.

In a Task Group with Yes/No/NA scenarios, subsequent tasks may be cancelled depending on the selection of Yes, No, or NA, depending on the parameters you have defined within the Task Group.

Only users with Sys Admin or Can access and maintain Administration functions permissions can add, edit or delete Task Groups within your system.