Software Management

Information

There are two approaches to setting up the software tables. The long way is to first enter the software titles by hand. As TrakPC returns the registry descriptions, associate those to software titles one by one.

A shorter way is to let Issuetrak create the software titles for you. Although you'll need to go in and modify titles such as Microsoft Office, some titles will be acceptable to use just as they appear in the registry.


Steps

Here are the steps to have Issuetrak create records in the Software Titles table:

1

Use TrakPC to audit your PCs, and then apply the audit records. This creates the asset items, and creates the table of software registry descriptions.

2

Navigate to Asset Management > Asset Tables > Software Registry.

3

Select Copy to Titles to create software titles directly from registry descriptions. Now you have titles for all the registry entries, but you'll want to change some of them so they will be consolidated under the title used when the software was purchased.

4

Select Software Titles in the left menu and delete the titles that are not worded properly.

softwaretitles1.png

For example, you would delete these three titles:

AutoHotKey 1.0.48.05
AutoHotKey 1.1.09.02

Then you can edit the remaining value and rename it with a more generic title, such as:

AutoHotKey

5

Return to Software Registry which lists the software by registry name and select Link Titles. This will take you to a screen that will show you which registry items do not have software titles. Here you can produce a filtered list filtering to show just the registry items that start with “AutoHotKey”, and that do not have a title associated with them.

6

Put checks in the checkboxes for the three registry entries we're working with.

7

Choose the software title “AutoHotKey” in the Software Titles box at the bottom of the page.

8

Click Update. This will associate the two registry records with the title record.

softwaretitles2.png

Applies To:

Issuetrak 9.9+