Change Password

The option for a user to change their own password will only appear if three conditions are met:

  • “Self Service” option has been enabled within the Password Policy settings (this in turn can only be activated if Outbound Email is enabled).
  • “Can change their own password” permission has been enabled on the current user's account page.
  • A valid email address has been entered for the user.

To change your password, enter the new value twice on the Change Password screen (keeping sure to adhere to any listed password requirements), and then click Change Password. A confirmation message will then appear.


Applies To:

Issuetrak 10.3+