Issuetrak Release Notes

release date: 1.19.2021

Azure AD Support

The focus of this release is Azure AD integration.  What are the benefits?

• One-click single sign-on (SSO)
• An Active Directory service account isn't necessary
• Issuetrak doesn't store any passwords in any form in the database
• Continued support for Multifactor Authentication (MFA)
• Improved mapping customization options
• Granularity of control over entity mappings
• User Property mapping control

Multiple Azure Cloud Types

We support different Azure cloud types to comply with the requirements of different jurisdictions, to include:

• China
• Europe
• US Government
• Public

User Profile Notifications

We've added the ability to trigger email notifications that will be sent when user account changes are made. Notifications will be sent to the account that was changed if a valid email address is present in the account.

Cloning Issues

The value for the Organization field would sometimes change when using the Clone/Copy functionality on an issue.

Dependencies

We've updated an internal library dependency that we use for displaying filterable dropdown lists. 

Knowledge Base

Users would sometimes receive an error when trying to view a KB article on a site in which anonymous KB access is enabled. 

SQL Code

Some of the SQL code we use for upgrades wasn't handling NULL values, which would sometimes result in failed upgrades.

Substatus Field

it was possible for the Substatus field dropdown to obscure an alert notification that the current substatus value will pause the clock.

User Search

It wasn't possible to complete a user search when using the Location field without an error being displayed. 

User Summary List

The User Summary List page would sometimes attempt to display more information than could be held on screen at one time.  Functionality has been added to allow scrolling laterally to see the rest of the information.