Asset Management Module

Articles

About the Asset Management Module
Information Asset Management is a convenient way to store and manage asset items. With minimal setup and configuration, this valuable tool gives you the power to track and maintain asset items quickly and easily. Asset Management may be used to...
Adding New Software
Information If you purchase new software, you have two options for adding it. Steps Method A: Add a record to the Software Titles table. Add a record to the Software Purchases table. Insta...
Adding an Asset
Steps: Go to Modules > Asset Management > Assets . Click Add under Assets > Summary . Enter the Asset Name and select the Asset Type . Enter the remaining information as needed. Click Save to save t...
About Asset Items
Information Asset item records are created by either entering information manually or by applying audit records returned by the automated discovery process (TrakPC). When creating records manually, simply enter the information desired in the ap...
Asset Availability
Information Individual assets may be marked as available for check out. When the Asset may be checked out box in the Asset record is checked, the below additional fields will be shown on the Asset record: Current Availability Che...
Asset Management - Attachments
Information While viewing or editing an asset item, you may want to attach certain files to that asset item record. Steps : Go to Modules > Asset Management > Assets . Locate the Asset you need to add the Attachmen...
Asset Management - Clone
If you need to duplicate an Asset, you can do so via either the Assets menu or from an Asset record. Cloning an Asset from the Assets menu Steps : Go to Modules > Asset Management > Assets > Clone . Click the ...
Assets and Issues
Assets can be associated with users and/or issues. Associate Users with Asset Items When adding an asset Asset (or editing an existing Asset), you have the ability to associate a user with that Asset. Go to Modules > Asset M...
Asset Reports
Several pre-defined reports are available for reporting asset information. Select the Reports option from the Assets menu and the Select Report screen appears listing all available reports. Choose the report desired. You may be asked to ent...
Asset Tables
Lookup Tables are provided to allow you to establish pre-defined lists of common values for certain fields in order to standardize your data. To add values to Lookup Tables, navigate to Asset Management > Asset Tables. The tables will then b...
Creating a Separate Website for ScanPC Audits
Information The "Historical Information" and "Historical Steps" sections in this article contain information that applies to releases of Issuetrak prior to 11.11.  TrakPC used to communicate via HTTP, and did...
Deleting an Asset
Steps : Locate and view the Asset via one of the below methods: Search for the asset using  Modules > Asset Management > Search Assets and click on the Asset Name to view the details. Go to Modules >...
How to specify the frequency for TrakPC
Information This article details how to specify the run frequency for the TrakPC process.  Frequency is one of the switch options used by TrakPC to enable a structured/scheduled audit. More Information If you wish to run TrakPC o...
Editing an Asset
Steps : Locate and view the Asset via one of the below methods: Search for the asset using  Modules > Asset Management > Search Assets and click on the Asset Name to view the details. Go to Modules >...
Linking Assets
Information It is possible to link asset items together. For example, suppose you want to track monitors and printers as well as PCs. You might want to tie a monitor and a printer to a particular PC. To do this, you would use the Parent Item ...
Maintaining Drive Information
Steps : To add or edit drive information for a particular asset item: Go to Modules > Asset Management > Assets . Locate the Asset you need to modify and click Edit . To add a drive, click the Add Drive link abov...
Maintaining Software Information
Steps : To add or edit software information for a particular asset item: Go to Modules > Asset Management > Assets . Locate the Asset you need to modify and click Edit . To add software to an asset record, click th...
Reporting with TrakPC
Information TrakPC is the auditing program that runs on PCs and sends back hardware and software information to the Asset Management server. For the software, it reads the registry and retrieves the software titles that are displayed in the Win...
About ScanPC
Information Your users can import their own PC information into Issuetrak if “Use ScanPC – On Demand Audits” was selected when activating the Asset Management Module on the Features page . If it has, a new menu option calle...
Searching Assets
Search Assets page The Search Assets menu option provides a wide variety of ways to locate specific asset items from very broad to very narrow searches. When using this option, you will be presented with a query screen offering many fields to...
Software Licensing Reports
The Software Licensing Summary is provided for easy comparison of the number of licenses purchased to the actual number of instances of the product found by the automated audit. This report is located in the list displayed by choosing Reports fr...
Software Management
Information There are two approaches to setting up the software tables. The long way is to first enter the software titles by hand. As TrakPC returns the registry descriptions, associate those to software titles one by one. A shorter way i...
Software Purchases
Software purchases may be recorded by navigating to Asset Management > Software Purchases > Add . This allows you to add a record corresponding to each software product purchase. Reviewing expenditures and licensing information for the so...
Software Titles
Found under the Asset Tables menu option, the Software Titles table is the main reference table listing each Software Title along with Software Company and support information. This information is stored for reference and ease of data entry. ...
TrakPC Audit
Information Our TrakPC and TrakMac programs give you the ability to read and record configuration and software information from your PCs either remotely or locally. TrakPC can return the audit information directly to Issuetrak, or it can write ...
Viewing Audits
Information While viewing a particular asset item record, you can click the View Audits link located in the top right corner of the screen. This screen displays the below information for each audit executed for that asset item. Audit...