Asset Management Module

Articles

About the Asset Management Module
Asset Management is a convenient way to store and manage asset items. With minimal setup and configuration, this valuable tool gives you the power to track and maintain asset items quickly and easily. Asset Management may be used to store informatio...
Managing Assets
Asset item records are created by either entering information manually or by applying audit records returned by the automated discovery process (TrakPC/TrakMac). When creating records manually, simply enter the information desired in the appropriate...
Asset Reports
Several pre-defined reports are available for reporting asset information. Select the Reports option from the Assets menu and the Select Report screen appears listing all available reports. Choose the report desired. You may be asked to ent...
Asset Tables
Lookup Tables are provided to allow you to establish pre-defined lists of common values for certain fields in order to standardize your data. To add values to Lookup Tables, navigate to Asset Management > Asset Tables. The tables will then b...
How to specify the frequency for TrakPC
Information This article details how to specify the run frequency for the TrakPC process.  Frequency is one of the switch options used by TrakPC to enable a structured/scheduled audit. More Information If you wish to run TrakPC o...
How to Create a TrakPC Login Script or Batch File
Information TrakPC is a program that reads the hardware configuration and software information from your computer and records it into an XML file, which can then be imported into Issuetrak (either directly or manually). The easiest way to imple...
How to Use TrakMac
Information TrakMac is a program that audits the current state of a Mac on your network and then posts that audit to your Issuetrak web server.  It is the Mac counterpart to TrakPC.  Both TrakMac and TrakPC are extensions to Issu...
Configuring TrakPC/TrakMac/ScanPC for Single Sign-On
TrakPC/TrakMac/ScanPC requires that your Issuetrak Web server is configured to allow anonymous authentication in order for audit information to be POST ed to the site.  If your Issuetrak site is configured to use AD SSO , then it will not a...
Reporting with TrakPC
TrakPC is the auditing program that runs on PCs and sends back hardware and software information to the Asset Management server. For the software, it reads the registry and retrieves the software titles that are displayed in the Windows Add or Remo...
About ScanPC
Your users can import their own PC information into Issuetrak if Use ScanPC – On Demand Audits was selected when activating the Asset Management Module on the Features page . Once that option has been enabled, a menu option called S...
Software Licensing Reports
The Software Licensing Summary is provided for easy comparison of the number of licenses purchased to the actual number of instances of the product found by the automated audit. This report is located in the list displayed by choosing Reports fr...
Managing Software
Software information can also be tracked for PC or MAC assets in the Asset Management module. The specific software information can be added/maintained manually or by applying audit records returned by the automated discovery process (TrakPC/TrakMac...
TrakPC Audit
Our TrakPC program gives you the ability to gather configuration and software information from your PCs. TrakPC can send the audit information directly to your Issuetrak site, or it can write the information to an XML file that you would then import...
Viewing Audits
Information While viewing a particular asset item record, you can click the View Audits link located in the top right corner of the screen. This screen displays the below information for each audit executed for that asset item. Audit...