Articles
How to Use Issuetrak Automation
Issuetrak has several types of automation that allow you to automatically update issues in various ways to keep their progress moving forward. In this article, we will discuss examples of how you can utilize combinations of automation that will wo...
How to Use Tasks Groups for Change Management Workflow
Change Management Workflow
In Issuetrak, a basic workflow must be broken down and entered as Task Groups . Those Task Groups have triggers that move you to the next step in the workflow. We’ve created a workflow diagram that appears be...
How to Use Tasks Groups for Employee Onboarding and Offboarding
Many of our customers need help with controlling their onboarding and offboarding processes. What they find is that they do not have adequate control of the process to ensure that all steps are completed; this can result in a bad experience for new ...
Time-Based and Event-Based Automations: Enhancing Workflow Efficiency to Deliver Amazing Customer Service
Introduction
Issuetrak, a powerful issue tracking and management system, provides automation features that streamline processes, save time, and improve workflow efficiency. There are two distinct types of automations: Time-Based workflows...