Introduction to the Issuetrak Deployment Manager (IDM)

The Issuetrak Deployment Manager (IDM) is the graphical interface for deploying Issuetrak. The IDM provides a friendly wizard-style front-end, to help walk through the steps needed to deploy a new or change an existing Issuetrak installation.

The IDM can:

  • Deploy API v1 and / or API v2 during the installation of a new site or the upgrade of an existing site
  • Deploy a new test site, either as a blank site or using a back up of the production database
  • Install or upgrade a single site, or multiple sites at one time
  • Deploy only the database, web, services, or all contexts of an Issuetrak instance (at your discretion)
  • Automatically back up and restore databases and web files as part of a deployment
  • Generate a JSON file that can be exported for manipulation later
  • Display current utilization of site resources and licensed users

We recommend the use of the IDM for most of our on-premises customers.

If a more involved level of control is desired for the deployment of Issuetrak within your environment, please consider using the Issuetrak Deployment Utility (IDU) instead.


You can find more about Issuetrak Deployment Fundamentals here.