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One of the great things about the Surveys Module is its versatility. Even departments within your company that are not currently using Issuetrak can benefit from a free end-user account dedicated for nothing more than creating their own surveys. Thi...
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Training geared towards introducing SSL certificates and their uses in relation to Issuetrak.
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The Issuetrak License Update Utility is exactly what it sounds like: A utility to update your Issuetrak license. Its purpose is to allow for license changes on legacy (Pre-16.0) Issuetrak sites without the need to distribute, enter, or track license...
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Created On: 05/25/2023
in Getting Started General Issuetrak 16.0 introduced significant changes to the way our licensing works. Prior to 16.0, sites utilized license keys in order to determine how many agents could be used and what features could be activated.
Moving forward, we no longer prov...
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When we talk about activating Issuetrak, we're talking about validating your license so that you can use your site and the features that you've purchased.
Issuetrak has two methods for activation, which we can summarize below as:
Auto...
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Created On: 05/09/2023
in Integrations and Add-Ons API
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This article contains the terms of the agreement that applies to Issuetrak's design and implementation of Webforms.
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This article illustrates how to set up a network share to be used for attachments. These steps will only work for Anonymous Authentication, and cannot be used if you are using Active Directory (AD) Single-Sign On (SSO).