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The All Restrictions screen is a centralized location from which you can view and manage visibility restrictions in your Issuetrak site.
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A site ID is a unique identifier that is used to validate your license, as well as distinguishing each running instance of Issuetrak from all others. Additionally, site IDs are also used as a mechanism to distinguish production sites from test sites...
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This article will show you the steps that are necessary to enable Google API authentication and add the newly-generated information to Issuetrak to allow it to process incoming and outgoing email via your Gmail account.
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Created On: 06/10/2022
in Getting Started General This article explains how Issuetrak calculates the "Total/Adjusted Time Open Mins" via the value stored in the database.
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Created On: 06/01/2022
in Using Issuetrak General If you are experiencing login issues you may need to reset your browser state or storage, please reference the steps below.
Steps:
Internet Explorer (for Issuetrak versions 12.9 or older) :
Go to Tools (Gear icon in the top...
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For security reasons, Google will deprecate support for using basic authentication (which relies on your Google account's username and password) with third-party applications when using their Gmail service on May 30, 2022.
It is therefore neces...
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When using Issuetrak, you might recognize a need to have multiple issues linked to each other for various reasons.
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This article will describe how you can create some simple zaps using Issuetrak and Zapier.
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This article describes what is needed to get your instance of Issuetrak working with Zapier.
Ensure that you are on the Correct Version of Issuetrak
If your Issuetrak instance is hosted in the cloud by Issuetrak, then you do not need t...
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The purpose of this article is to assist you with getting started using API v2 specifically from the server side of things, which includes deployment, logging, rate limiting, and troubleshooting.