Users

Articles

About Users
Information Any individual that needs to interact directly or indirectly with your Issuetrak system is a User. Users that can log into your Issuetrak site may interact directly. Users that cannot log in may interact indirectly through other u...
Maintaining Users
Information Users can be added and edited by any user with Sys Admin , or Can access and maintain Administration functions permission. Granting the Sys Admin , No AD Authentication (pre-11.13 only), and ...
Attachments within User Profiles
Information You may include electronic documents as attachments in user records if Attachments have been enabled on your site. If you need assistance enabling Attachments on your site, please refer to the Attachments section in About...
Getting started with Administering Users
Information If using the AD Module, there is much more to user administration. Please see the Creating a Template for User Permissions article for more information. User administration begins with defining required details relate...
User Templates
Information Everything a user can do within the system is determined by permissions and their End-User/Agent designation. User Templates are a predefined set of menu options and End User permissions that the system uses to create new use...
User Cloning
Information You may copy permissions, group memberships, and certain details from existing users and user templates by cloning. This can only be performed from Administration > Users . When users are cloned, their permissions and det...
User Permissions
Information How users can interact with the system and what they can see and do is defined primarily by their Permissions . Permissions can be: Applied from a default User Template based on how the record is created. Copied from...
Administering Users
Information Users are maintained primarily from Administration > Users . The Users menu includes Summary, List All, Clone, Search, User Defined Fields, and User ID Maintenance sub-menu options. Users with Sys Admin , Can access and ma...
User Memberships
Information What a user can see and do can be influenced by their Memberships within larger entities. You can add a user to a number of other entities, including: Entity Description Organizat...