Users

Articles

About Users
Any individual that needs to interact directly or indirectly with your Issuetrak system is a User. Users that can login to your Issuetrak site may interact directly. Users that cannot login may interact indirectly through other users and/or email....
Maintaining Users
Information Users can be added and edited by any user with Sys Admin , or Can access and maintain Administration functions permission. Granting the Sys Admin , No AD Authentication , and Active param...
Attachments within User Profiles
Information You may include electronic documents in user records (as well as issue, Knowledge Base Article, Project, Asset and Survey records) by adding Attachments . There is no limit to the number of attachments that can be added. By de...
Getting started with Administering Users
Information If using the AD Module, there is much more to user administration. Please see the Creating a Template for User Permissions article for more information. User administration begins with defining required details relate...
User Templates
Information You may pre-define standard permissions needed by almost every user, if not all users, within a User Template . This template can then be setup to automatically apply these standard permissions to any new user records created from:...
User Cloning
Information You may copy permissions, group memberships, and certain details from existing users and user templates by Cloning . This can only be performed from Administration > Users . As users are cloned, their permissions and det...
User Permissions
Information How users can interact with the system and what they can see and do is defined primarily by their Permissions . Permissions can be: Applied from a default User Template based on how the record is created. Copied from...
Administering Users
Information Users are maintained primarily from Administration > Users . The Users menu includes Summary, List All, Clone, Search, User Defined Fields, and User ID Maintenance sub-menu options. Users with Sys Admin , Can access and ma...
User Memberships
Information What a user can see and do can be influenced by their Memberships within larger entities. You can add a user to a number of other entities, including: Organization – primary organizational unit (companies, subsidiar...