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Last Updated: 11/29/2023
in Getting Started Introduction
Issuetrak is an incredibly configurable and flexible tool, allowing you to customize it to fit various business models. While configuring Issuetrak may initially appear challenging, we are here to guide you through every step of ...
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Web Surveys is an add-on to Issuetrak that allows you to construct Web surveys, deploy them, and then analyze the results.
Activating Surveys
Activating the Surveys add-on is easy:
Sign into Issuetrak with a Sys Admin account. ...
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Once a survey has a completed response, there may be a need to filter the responses by different criteria or the need to export data to be organized into a different format, such as charts or graphs, to allow for reporting.
There are 2 methods ...
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Last Updated: 11/15/2023
in Getting Started Pre-Deployment This article illustrates how to set up a network share to be used for attachments. These steps will only work for Anonymous Authentication, and cannot be used if you are using Active Directory (AD) Single-Sign On (SSO).
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Last Updated: 11/14/2023
in Trust Center General In any given application, there are multiple levels, methods, and implementations of security. Issuetrak is no different. From web traffic to connection strings to user credentials, there are different security mechanisms at work in different areas ...
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Last Updated: 11/07/2023
in Using Issuetrak Automation
Introduction
Issuetrak, a powerful issue tracking and management system, provides automation features that streamline processes, save time, and improve workflow efficiency. There are two distinct types of automations: Time-Based workflows...
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One of the great things about the Surveys Module is its versatility. Even departments within your company that are not currently using Issuetrak can benefit from a free end-user account dedicated for nothing more than creating their own surveys. Thi...
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Issuetrak includes a multitude of different options to customize the application to best fit your needs. This article will direct you to some of the more common labels and options that can be customized. But make no mistake: Issuetrak is able to be ...
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Last Updated: 10/31/2023
in Issuetrak 16.x Release Notes
We're releasing Issuetrak 16.2 today, and we've got a nice assortment of changes in store for you!
First up is Asset Management.
Asset Management's user interface has been updated to the "card-style" w...
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The purpose of this article is to assist you with getting started using API v2 specifically from the server side of things, which includes deployment, logging, rate limiting, and troubleshooting.