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Last Updated: 05/01/2023
in Trust Center Terms of Service Download
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Last Updated: 03/12/2025
in Getting Started General Beginning with version 16.5, Issuetrak provides the ability for you to add embedded HTML to your site, up to a 10,000 character limit. When we talk about embedded HTML or embed codes, we're referring to little snippets of JavaScript or HTML that you...
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Last Updated: 04/16/2024
in Getting Started General The ability to efficiently categorize and organize data is crucial for making informed business decisions. Among the variety of tools offered by Issuetrak, the Locations and Regions feature stands out as a versatile resource.
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Projects are a great way to group related issues together and monitor their progress. This article will discuss the various uses and best practices of the project feature in Issuetrak.
Project Features
Here are the many features of proj...
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Last Updated: 05/31/2024
in Getting Started General Most of the browsers supported by Issuetrak provide the means to "install" websites as web apps on your desktop. Naturally, this isn't the same as deploying Issuetrak in your environment - it is merely a tool for quickly accessing your site in a...
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Last Updated: 11/02/2021
in Trust Center General What is the GDPR?
The General Data Protection Regulation (GDPR) is a law that was passed by the European Union to go into effect on May 25, 2018. This law is intended to protect the rights of EU citizens (defined as natural persons ) to contro...
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Last Updated: 05/28/2024
in Getting Started General You can implement various password policies to help increase the security of your Issuetrak site. Behind the scenes, Issuetrak uses substantial protections to avoid the compromise of sensitive customer data. Different mechanisms are employed based o...
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Last Updated: 11/04/2021
in Integrations and Add-Ons API Overview
For additional protection against breach of sensitive data, customers may wish to encrypt the database connection information contained within the Issuetrak API’s web.config file. For the encryption process, a tool provided by Micros...
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Last Updated: 07/25/2023
in Trust Center General Brief List of Necessary Ports
This section contains just a brief list of the bare minimum services necessary for Issuetrak to work:
HTTP (80) or HTTPS (443) ports from the web server, depending on how IIS bindings are configured
SQ...
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Last Updated: 04/22/2025
in Getting Started General When setting up and configuring an Issuetrak site, the first thing to do is define the foundations of the site. Foundational elements are the basic entities and issue elements that provide structure. The interaction between these foundational compon...