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Release notes for the latest version of Issuetrak.
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Last Updated: 06/06/2023
in Getting Started Pre-DeploymentSystem requirements for the latest release of Issuetrak.
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Last Updated: 10/09/2023
in Integrations and Add-Ons API
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The Dashboard is a user-specified display of At-A-Glance statistics regarding open issues. A user must have Dashboard permissions within their Menu Options / Pages Allowed to view the Dashboard. If Issue Classes are enabled, selecting a Cla...
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Last Updated: 10/04/2023
in Using Issuetrak Automation Many of our customers need help with controlling their onboarding and offboarding processes. What they find is that they do not have adequate control of the process to ensure that all steps are completed; this can result in a bad experience for new ...
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Last Updated: 07/11/2022
in Using Issuetrak General The process of creating and submitting an Issue can vary based on how your Issuetrak site is configured.
To submit a new Issue:
Click the New Issue button at the top of the left-hand menu. The Submit Issue screen will then appear. ...
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This sub-menu option allows you to define your personal Dashboard preferences. Below is a walkthrough of this screen from top to bottom:
Select the Dashboard Panel you want to add to your Dashboard from the "Select a Panel" drop...
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A site ID is a unique identifier that is used to validate your license, as well as distinguishing each running instance of Issuetrak from all others. Additionally, site IDs are also used as a mechanism to distinguish production sites from test sites...
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Last Updated: 05/01/2023
in Trust Center Terms of ServiceThis is the landing page for the Terms of Service for all of our customers.
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Last Updated: 01/18/2022
in Using Issuetrak General With Single Sign-On (SSO)
If Issuetrak has been configured with SSO, you should not normally be prompted for login credentials. If you do receive a login prompt with an Issuetrak site using SSO, use your credentials for your Organization'...