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Release notes for the latest version of Issuetrak.
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Last Updated: 09/03/2025
in Getting Started Pre-DeploymentSystem requirements for the latest release of Issuetrak.
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Last Updated: 05/01/2023
in Trust Center Terms of ServiceThis is the landing page for the Terms of Service for all of our customers.
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Last Updated: 08/14/2025
in Integrations and Add-Ons API
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Last Updated: 06/17/2025
in Integrations and Add-Ons
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Last Updated: 06/24/2025
in Using Issuetrak General With Single Sign-On (SSO)
If Issuetrak has been configured with SSO, you should not normally be prompted for login credentials. If you do receive a login prompt with an Issuetrak site using SSO, enter your credentials for your Organization's ...
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Users with the appropriate permission can change the “Submitted Date” while submitting an issue. This article provides an explanation of the difference between the "Submitted Date" and "Entered Date."
Entered Date
This is the “actual” d...
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Issuetrak offers integration with Microsoft Entra ID via the Identity Management area of the product. The advantages of utilizing Entra ID with Issuetrak are very similar to those from using AD Federation Services:
Issuetrak never has the u...
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This article provides steps for migrating a site with AD / LDAP-authenticated users to use our Entra ID integration. If you don't have AD configured but would like to configure Entra ID integration, please see this article .
At a high level,...
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Last Updated: 06/25/2025
in Administering Issuetrak