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Last Updated: 10/28/2025
in Using Issuetrak General The Issue Hub is a control panel where Issuetrak Users can see and manage their Issues at a glance. It is shipped with a set of preset views allowing you to see data through pre-selected column views. All of the views except the Open Issues view a...
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This article provides access to general documentation for all currently supported versions of Issuetrak.
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Bookmarks are a feature in Issuetrak that allows you to save and revisit almost any page in the product (subject to visibility restrictions and your permissions ) with a single click.
Adding Bookmarks
There are two ways to add t...
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Last Updated: 12/30/2025
in Getting Started General The issue submission process in Issuetrak is crucial for collecting, organizing, and presenting information effectively. Proper configuration of this process ensures that your workflows run smoothly and can adapt to the changing needs of your organ...
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When using Issuetrak, you might recognize a need to have multiple issues linked to each other for various reasons.
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Last Updated: 06/17/2025
in Getting Started General Beginning with version 16.5, Issuetrak provides the ability for you to add embedded HTML to your site, up to a 10,000 character limit. When we talk about embedded HTML or embed codes, we're referring to little snippets of JavaScript or HTML that you...
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The My Settings page can be accessed by clicking your username in the upper right and clicking My Settings . This page allows you to change a few preferences for the current user account.
If Record all login attempts is enabled on the S...
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Hours of Operation are the days and times your operation opens and closes during the week (e.g. Monday-Friday/9 am-5 pm, 24 hours) and any specific dates it closes during the year (e.g. holidays).
The system uses these times and dates to calcul...
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System Colors allow your site to be branded with one of several pre-defined color themes or a customized color theme of your own. You can also adjust color saturation and brightness within the Dashboard.
Organization-specific Site Colors can...
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Last Updated: 06/17/2025
in Getting Started General The optional Tasks feature allows you to set up discrete actions and / or a consistent workflow required for the resolution of an issue. Tasks may be added individually or with a Task Group during the submission of an issue or at any time in the i...