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Web Surveys is an add-on to Issuetrak that allows you to construct Web surveys, deploy them, and then analyze the results.
Activating Surveys
Activating the Surveys add-on is easy:
Sign into Issuetrak with a Sys Admin account. ...
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Last Updated: 02/28/2025
in Using Issuetrak General The steps below will allow you to add one or more new issues containing the same information as the new global issue. This process is sometimes referred to as a Firestorm .
Steps :
From the view of the Global issue, click Global Iss...
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Last Updated: 08/08/2024
in Getting Started Pre-Deployment The Issuetrak Deployment Manager (IDM) is the graphical interface for deploying Issuetrak. This tool replaced the installer provided in previous releases. The IDM still provides a friendly wizard-style front-end, but it contains several enhancements...
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Last Updated: 09/24/2024
in Getting Started Deployment Introduction
This article is intended to assist the Issuetrak administrator with using the Issuetrak Deployment Manager (IDM) to deploy a new production installation of Issuetrak. If you're looking for instructions on how to deplo...
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In Issuetrak, activating Global Issues allows you to link multiple issues together and work with them as a collective unit. You can also make it easier for different users to report the same issue through this feature.
In a Global Issue scena...
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Last Updated: 06/23/2022
in Getting Started DeploymentAll of the information about the latest version of Issuetrak in one place.
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Incoming email tokens are part of the incoming email (IEM) processor. The processor reads these tokens, allowing you to update certain fields in the issue record. When an email is received, you have the ability to include tokens in the body of an em...
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This document is a guide to configuring Active Directory Federation Services (AD FS) 2019 for use with Issuetrak.
Prerequisites
You must have the following information on hand before beginning this process:
Your Issuetrak site...
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Last Updated: 04/23/2025
in Using Issuetrak Best Practices Understanding and optimizing your business processes is crucial, but sometimes the reality of how processes operate can differ from documented procedures. That's why documenting both real-world practices and recorded processes is essential for gaini...
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Why Dark Mode?
Many people prefer using dark mode in applications because they feel it’s easier on their eyes. While there is no definitive evidence to support that using dark mode is healthier for you, you may personally find that using it pro...