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Release notes for the latest version of Issuetrak.
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Last Updated: 10/28/2025
in Getting Started Pre-DeploymentSystem requirements for the latest release of Issuetrak.
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Last Updated: 05/01/2023
in Trust Center Terms of ServiceThis is the landing page for the Terms of Service for all of our customers.
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Last Updated: 08/14/2025
in Integrations and Add-Ons API
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Last Updated: 06/17/2025
in Integrations and Add-Ons
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Last Updated: 06/24/2025
in Using Issuetrak General With Single Sign-On (SSO)
If Issuetrak has been configured with SSO, you should not normally be prompted for login credentials. If you do receive a login prompt with an Issuetrak site using SSO, enter your credentials for your Organization's ...
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Users with the appropriate permission can change the “Submitted Date” while submitting an issue. This article provides an explanation of the difference between the "Submitted Date" and "Entered Date."
Entered Date
This is the “actual” d...
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Last Updated: 07/03/2025
in Getting Started DeploymentAll of the information about the latest version of Issuetrak in one place.
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Last Updated: 06/20/2025
in Getting Started General Locations and Regions reflect physical user, issue, and asset locations. Regions generally define a larger area, while Locations are smaller entities within a Region. A Region might be defined as a state and a corresponding Location within that ...
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A site ID is a unique identifier that is used to validate your license, as well as distinguishing each running instance of Issuetrak from all others. Additionally, site IDs are also used as a mechanism to distinguish production sites from test sites...