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Issuetrak uses a combination of Windows services and scheduled tasks to continuously provide features and functionality:
Feature Name
Service or Task?
Automatic Asset Updates
Scheduled Task...
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Issuetrak Webforms are a great way to let users submit issues without needing to log in. They simplify the process and don't require any training for the end user. However, like any tool, Webforms have some limitations. Here are the most significa...
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An Issuetrak Cloud site URL will typically have a format similar to https://yoursite.issuetrak.com. However, it is possible to have a URL with your company’s domain instead.
For example:
If your company’s name is “yoursite”, you might be...
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Issuetrak's Webforms integration requires several conditions to be present, but there are differences between the deployments for On-Premises and Cloud customers. Below we will list the requirements for each customer group.
On-Premises
...
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Created On: 03/14/2019
in Trust Center General In any given application, there are multiple levels, methods, and implementations of security. Issuetrak is no different. From web traffic to connection strings to user credentials, there are different security mechanisms at work in different areas ...
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Customers using Issuetrak's Cloud service can use one of the below three methods to configure outbound email for their site(s):
Use Issuetrak's mail service with a Myissuetrak.com sender domain
Issue notifications will be sent fro...
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The Custom Record Table contains records with up to 50 text fields of reference information that can be used to associate just about anything to an issue, such as contact records, parts, contracts, contractors, customers, or rooms. Each field ca...
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Admin Auditing gives you the ability to see changes made to critical Administrative settings within Issuetrak. Audit records are kept from the moment Admin Auditing is enabled. The Audit records can be searched and exported as a spreadsheet, and the...
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Created On: 08/10/2018
in Trust Center General The GDPR became effective on May 25, 2018. The GDPR is enforceable in the United States through international laws and trade agreements. If you process personal information relating to European Union citizens, then you are subject to complying with ...
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