About the Billing Module

Information

The Billing module allows users to enter billable time and items in issues, generate work orders and invoices. With minimal set up and configuration, this valuable tool helps integrate your Help Desk/Customer Support system and invoicing operations without requiring financial software. Exporting items to a comma separated text file is also available for custom data manipulation.

Related Permissions

  • “Can access and maintain Administration functions” determines who can see the Billing menu option and modify data within all available Billing sub-menu options if the Billing Add-On Module is activated.
  • “Can access and maintain Billing/Invoicing Module functions” determines who can see the Billing menu option and modify data within all available Billing sub-menu options if the Billing Add-On Module is activated.
  • “Can enter Line Items from Billing Module in issues” determines who can enter Line Items in issues. Enter Line Item will appear in Issue Detail sub-menu options when viewing an Open or Closed issue.

All users can view the line items entered in an issue.


Applies To:

Issuetrak 9.9+