To activate your system's outgoing email capabilities, including system-generated email notifications and user-initiated messages from the email issue and email article links:
Go to Administration &g...
Default Issue Distributions
Go to Administration > Email Notification > Issues > Default Distribution .
Select edit next to the distribution role you want to change.
Make your changes in the popup window that appear...
You can tell the system to automatically send issue alerts and updates through a number of Email Notification configuration options.
Outgoing Email must be enabled and configured properly in order for Email Notificati...
Outgoing Email in the Issuetrak Cloud
Customers using Issuetrak's Cloud service can use one of the below three methods to configure outbound email for their site(s):
Use Issuetrak's mail service with a Myissuetrak.com sender domain .
Sending Email Notifications via SMS
Every cell phone carrier (such as Verizon, T-Mobile, etc.) has a special email address set up so that their subscribers can receive text messages sent as emails. Since Issuetrak sends out emails, this means Issuetrak can send text m...