Creating a Separate Website for ScanPC Audits


The "Historical Information" and "Historical Steps" sections in this article contain information that applies to releases of Issuetrak prior to 11.11. 

TrakPC used to communicate via HTTP, and did not support HTTPS.  This created the need for a non-SSL site to post audits.  This article's purpose was originally to provide steps to create such a non-SSL site, but it is instead used to provide steps for removing that site.  We have retained the creation steps for historical purposes. 

How to Remove the Audit Site

You must perform the following steps in order to remove the site that was used for posting ScanPC audits:

  1. Remote into the Issuetrak Web server.
  2. Open IIS Manager.
  3. Along the lefthand side, find the TrakPC site.
  4. Right-click the TrakPC site and choose Remove.
  5. Click Yes to the prompt asking you to confirm your intention to remove the site. 

Historical Information

This information applies to releases prior to Issuetrak 11.11. 

TrakPC and ScanPC use an HTTP POST to transmit audit information to Issuetrak. This requires an HTTP binding to be present for the site that is being used to receive the audit records. A workaround must be used to POST this information if the Issuetrak site meets any of the below criteria:

  • The site uses a URL rewrite to proactively change all HTTP requests to HTTPS
  • The site only has an HTTPS binding
  • The site uses AD SSL
  • The Application URL uses HTTPS

Historical Steps

  1. On the Web server, create a new folder named TrakPC_Audit. This folder will be used to host a website, so make sure this is in a good location for web files.
  2. Copy the following files/folders from your Issuetrak web folder to the TrakPC_Audit folder:
  • The Connect folder
  • The Scripts folder
  • The TrakPC folder
  • The following files:
    • ADO_Inc.vbs
    • DB_Inc.asp
    • Inv_TrakPC_URLSubmit.asp
    • Setup_Inc.asp
    • TrakEncoding_Inc.asp
    • Trak_Inc.asp

The file structure of the TrakPC_Audit folder should now look like this:

              Connect\ _
              Scripts\ _
                         |Serverside\ _
                                       |Session\ _
  1. Create a web site in IIS called TrakPC.
  2. Set its physical path to the TrakPC_Audit folder that was created in step 1.
  3. Set the binding for this new site in such a way that it will not interfere with extant sites. The binding should be HTTP-only, as HTTPS will not work with TrakPC.
  4. Open the ASP settings for the TrakPC site and set “Allow Parent Paths” to True. Click Apply Settings on the righthand side.
  5. Sign into Issuetrak, then navigate to the Gear icon, followed by Features along the lefthand side.
  6. Set the Bypass URL to match the URL for the new website. Click Apply.
  7. Attempt to use ScanPC or TrakPC. If the POST succeeded, check the Asset Management area of Issuetrak to determine if the audit is displayed and needs to be applied.

Historically Applied to:

  • Issuetrak 10.3.12 - 11.10.2
  • Sites utilizing Asset Management
  • Sites utilizing ScanPC/TrakPC