AD - Mapping Locations

Information

If you have the AD Office field filled out, Issuetrak will make a direct match to the Location ID. If not, you’ll need to set up Group/OU mapping to your Issuetrak locations.


Steps

1

Scroll to the ‘Determining Location’ section of the Active Directory Server Information screen.

2

Enter an appropriate Group/OU in the field provided for “Active Directory Group/OU.”

3

Click the magnifying glass in the “Issuetrak Location” field to select the location to map to.

4

Click add.

5

(Optional) If you have additional locations that you need to include, repeat to map Group/OU on this server to its corresponding location.

ADdetermininglocation.png

The message “Record updated successfully" will appear when the mapping has been saved.


Applies To:

Issuetrak 9.9+