Information
If you have the AD Office field filled out, Issuetrak will make a direct match to the Location ID. If not, you’ll need to set up Group/OU mapping to your Issuetrak locations.
Steps
1
Scroll to the ‘Determining Location’ section of the Active Directory Server Information screen.
2
Enter an appropriate Group/OU in the field provided for “Active Directory Group/OU.”
3
Click the magnifying glass in the “Issuetrak Location” field to select the location to map to.
5
(Optional) If you have additional locations that you need to include, repeat to map Group/OU on this server to its corresponding location.
The message “Record updated successfully" will appear when the mapping has been saved.
Applies To:
Issuetrak 9.9+