AD - Setting up additional attributes (Optional)

Information

You have the ability to map up to three additional AD attributes to pull over into your Issuetrak user records. In order to do this, you would need to activate the User level user-defined text fields to store these values. During configuration, these fields will be mapped to their corresponding AD attributes. This task can only be performed by an Issuetrak user with the “Sys Admin” parameter.

Steps

1

Navigate to Administration > System > System Settings > User Defined > User Fields.

2

Select "Field 1” in the ‘Text Fields’ section of the User Defined Fields – User Record screen.

3

Enter a label for this attribute in the field provided.

4

Repeat to map a 2nd or 3rd field.

5

Click Update to save the new fields.

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The message “Parameters successfully updated” will appear when the fields have been saved.

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