You have the ability to map up to three additional AD attributes to pull over into your Issuetrak user records. In order to do this, you would need to activate the User level user-defined text fields to store these values. During configuration, these fields will be mapped to their corresponding AD attributes. This task can only be performed by an Issuetrak user with the “Sys Admin” parameter.
The message “Parameters successfully updated” will appear when the fields have been saved.