Steps
To add a new recurring based on existing information using an issue-related screen:
The message Recurring Issue #XXXXXX was successfully submitted will then appear.
Applies To:
Issuetrak 9.9+
To add a new recurring based on existing information using an issue-related screen:
From any screen related to the existing issue that needs to recur (View Issue, Edit Issue, etc.), select the Create Recurring Issue sub-menu option. This will open the Define Recurring Issue screen with details copied from the existing issue.
Enter an Issue Name that allows this issue, as well as its purpose, to be easily identified.
Select how often this issue is to be automatically submitted using the Submit this issue drop-down. To have this issue recur only for a certain time period, enter a Schedule to end on date or select one from the calendar search.
Modify/Select/Enter any other appropriate information.
To include tasks, use the Task Manager.
Click Save.
The message Recurring Issue #XXXXXX was successfully submitted will then appear.
Issuetrak 9.9+