Activating Classes

Steps

Only users with Sys Admin permissions can activate Classes within your system.

1

Go to Administration > System > System Settings > Features

2

Scroll down to the Issue Classes section.

3

Select Activate Issue Classes.

4

Enter a Default Class for your system's issues. (This value will only be used when a submitter cannot or does not specifically select one.)

The value entered here must also be added as a Class to your system.

5

Click Update

The message Parameters successfully updated will display and the Classes menu option will appear within the Administration Menu when the update is complete.

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