Group Restrictions

Information

You may allow members of certain groups (or organizations) to view and select additional values not available to other users through Group Restrictions. This includes specific:

  • Quick Picks
  • Issue Types and/or Subtypes
  • Tasks and/or Task Groups
  • Knowledge Base Categories and/or Articles

Examples

  • Restrict the Quick Pick New Hire to your Manager Group. Then no employee other than a member of management can view and select it on issues.
  • Restrict the subtype Server to your IT Group. Then no employee other than a member of IT can view and select it on issues.
  • Restrict the Task Group QA Analysis to your Development Group. Then no employee other than a member of development can view and select it on issues.

Applies To:

Issuetrak 9.9+