Activating Departments

Information

Only users with Sys Admin permissions can activate departments within your system.

1

Go to Administration > System > System Settings > Features.

2

Select Use Departments.

3

Select the data filter that applies to any Departments added to your system as Internal.

4

(Optional) If you also want to activate the Responsible Department field within issues and reports, select Use Resp Dept. (On issues, this field will be automatically populated with the initial Assigned To user’s Department, but may be updated manually at any time.)

5

Click Update.

The message Parameters successfully updated will display and the Departments menu option will appear within the Administration Menu when the update is complete.

activating_departments1.png

Applies To:

Issuetrak 9.9+