Managing Locations

Information

Only users with Sys Admin parameter or Can access and maintain Administration functions permissions can add, edit or delete locations within your system.

Adding Locations

1

Go to Administration > Locations > List All > Add.

2

Enter an ID and name for the new Location.

3

(Optional) Add any other relevant information as needed.

4

Click Save.

The message Record was successfully added will display when the save is complete.

Editing Locations

1

Go to Administration > Locations > List All

2

Click edit next to the Location you are modifying.

3

(Optional) Before making any other changes on the Edit Location screen, use the View/Maintain Distribution List link to add or change member settings on this Location’s Email Distribution List.

4

Make your changes in the Edit Location screen.

5

Click Update.

The message Record updated successfully will display when the update is complete.

An Email Distribution List can be added to a Location (from the Edit screen) only after it is saved.

Deleting Locations

1

Go to Administration > Locations > List All

2

Click del next to the Location you are deleting.

3

Click OK when prompted to confirm.

The message Delete successful will display when the deletion is complete.

Viewing History of Issues for a Location
Locations can be specified within an issue itself and at times it may be useful to review all of the issues associated with a specific Location.

1

At the time of issue submission, viewing an issue, or while editing an issue, scroll down to the Location field under Supporting Info.

managing_locations1.png
 
2

Click on the history link to the right of the currently selected Location of the issue onscreen. This will open an additional window listing the issues associated with the Location. Clicking on an issue within this window will open the issue in new window in View mode.
 

managing_locations2.png

Applies To:

Issuetrak 10+